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By Published On: October 14, 2022Categories:
Business & Finance · Case study

Redesigning the supply chain for a multi-brand fashion distributor

A distributor for international fashion brands was facing inconsistent deliveries, high transport costs and no real visibility into its supply chain. With no formalised processes, bottlenecks ran from overseas manufacturers all the way to more than 100 boutiques. The goal was a full rebuild: lower cost, faster delivery, and a network that could scale.

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The result

100+boutiques resupplied through the new network
<24hgoods processed and redirected at the cross-dock hub
0long-term storage needed at the distribution centre

What we did

Full network audit

Mapped every touchpoint from overseas loading docks to domestic shop deliveries to find the source of the bottlenecks.

Carrier renegotiation

Renegotiated contracts with international hauliers and domestic carriers, lowering the transport cost base directly.

Cross-docking system

Designed a rapid-turnaround cross-dock process that removed long-term storage and sped up store replenishment during peak seasons.

Customs re-engineering

Re-engineered documentation for triangular commercial goods, turning a complex customs process into a smooth, export-ready operation.

How the new network runs

Mapping the flow of goods

Supply chain mapping: auditing the flow of goods from global manufacturers to retail boutiques.

Man on the phone with papers in hand

Cross-dock efficiency: goods processed and redirected within 24 hours at the central distribution hub.

The framework behind the result

This project followed the same three pillars we apply to every supply chain redesign.

Process mapping & digitisation

A granular audit of the product's full journey, followed by a digitised workflow with shared tracking for suppliers, carriers and warehouse teams.

Network & partner integration

Sourcing carriers with the right equipment, in this case garment-on-hanger transport, and setting clear service level agreements with each partner.

Agile warehouse strategy

Redesigning layout and procedure so goods are sorted and routed within hours rather than stored, cutting touchpoints and holding costs.

Recently completed projects

Struggling with delivery costs or delays?

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